Amazon Project Zero: Frequently asked questions
Frequently asked questions
Which brands is Project Zero currently available to?
What are the eligibility requirements to enroll in Project Zero?
If my brand is enrolled in Project Zero in one country, am I automatically enrolled in the other countries? If not, do I need to get on the waiting list again?
Once a brand is enrolled in Project Zero in one country, it is automatically enrolled in other countries. Brands do not need to be added to the waiting list or enrolled again.
How does Amazon ensure that brands are making accurate decisions using the self-service counterfeit removal tool?
We are providing brands with an unprecedented level of responsibility, and we are willing to do so because we believe that the combined strengths of Amazon and brands can drive counterfeits to zero. Brands must maintain a high bar for accuracy in order to maintain their Project Zero privileges. We have a number of processes in place to promote accuracy, including required training as part of Project Zero enrollment and ongoing monitoring to prevent misuse of our tools.
Do brands need to serialize their products to enroll in Project Zero?
Is joining Project Zero free?
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